FROM EXPERIENCE
TO INSIGHTS.

KERNWERT DIRECT is the intuitive platform for efficient qualitative research with integrated journey map and AI-powered image and text analysis.

Gain valuable insights directly from the everyday environments of your target audiences and users - quickly, authentically, and with AI support. Ideal for mobile ethnography, product testing, UX studies, and diary projects.

Reimagining Qualitative Research

Exploration Made Easy

KERNWERT Direct meets the growing need for flexible qualitative research. The platform enables straightforward insights and encourages an open, multimedia dialog with users. Combine AI-assisted data collection with real-time analysis to gain valuable insights.


  • Start Directly

    With KERNWERT Direct, you can get started right away without any complex setup. Start your study in just a few steps and invite users. They respond to questions and document activities and emotions authentically and and contextually using text, images, video and audio. A smiley scale ist also available for ratings.

  • Authentic Data

    The collected data is displayed clearly on the platform and can be analyzed in real-time or easily exported. Video and audio are transcribed with AI support, and all responses can be automatically translated as needed for easier collaboration.

  • Understand Directly

    Users' moods and evaluations are clearly visualized on a journey map. The integrated AI assistant helps you formulate targeted follow-up questions, create interim results, or identify patterns and trends in responses.

Your Advantages

Efficiency

Automated analyses and real-time access to results accelerate the research process.

User-friendliness

Intuitive operation allows you to start quickly without lengthy learning curves.

Multimedia Collection

Collect data in multiple formats - text, image, video, or audio.

AI Assistance

Efficient support in editing, moderating, illustrating, and analyzing.

Visualization

Results are presented clearly and concisely.

Teamwork

Include stakeholders live, share, and discuss results.

Versatile Applications

Typical Methods

KERNWERT Direct is ideal for capturing experiences and moments authentically and gaining honest insights into your audience’s daily lives.


  • Diary Studies

    Users document their experiences and interactions with products or services, providing deep insights into their daily lives.

  • Mobile Ethnography

    Capture experiences and interactions as participants go about their daily lives to gain a deep understanding of their behaviors and needs.

  • User Tests

    Get direct feedback from users on websites, apps, or products to improve usability and functionality.

  • Homework / Pre-task

    Assign small tasks prior to interviews or focus groups to get a first impression and to prepare them for the topic.

  • Customer Journey

    Track user experiences and gain valuable insights into needs, interactions, and pain points along the journey.

  • Target Group Research

    Capture attitudes and behaviors in everyday situations to develop a deep understanding of your audience.

Try It for Free and See for Yourself

Use Cases

Examples from Practice

  • Use Case 1: Delivery Delights– Improving an App

    Background: A delivery service wants to improve its app to increase user satisfaction.

    Methods: Users document their ordering experience in the app, highlighting challenges and making suggestions with screenshots and videos.

    Results: Analysis of the collected data enables targeted improvements, enhancing user satisfaction and increasing orders.

  • Use Case 2: Adventure Trekking – Understanding Outdoor Enthusiasts

    Background: An outdoor outfitter aims to understand the behavior of trekking fans to tailor products to their needs.

    Methods: Using mobile diaries, context-specific photo, and video feedback, users document trekking trips, show gear in use, and share challenges.

    Results: Insights allow the company to develop products addressing trekking enthusiasts’ specific challenges.

  • Use Case 3: The Perfect Snack Box – What Users Really Want

    Background: A sustainable food container manufacturer seeks to design a snack container that fits user needs.

    Methods: Users document their experience with snack containers through targeted questions and photo documentation, offering feedback on design, functionality, and ease of use.

    Results: The findings help the company identify user preferences, creating a suitable snack container.

Starting is Easy: Live Session, Webinars, and Personalized Consulting

We’re happy to introduce KERNWERT Direct through a live session, webinar, Lunch & Learn, or individual training. Contact us—we look forward to your questions and an exchange.

Discover how easy qualitative research can be.

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Top Rating in All Categories of the marktforschung.de Image Study

In the latest image study "Software Solutions for the Insights Industry" by marktforschung.de, we are the only software to receive a Top-3 rating in all 7 categories. We rank first in the categories of willingness to recommend and service orientation. In previous image studies, we also achieved a Top-3 placement in all categories. When can we convince you?

Top-Rated in all categories